How REG Network Helps
Fix Automate Continuous Counterparty Due Diligence

Stop relying on people to remember, chase and record compliance tasks manually. REG Network automates the workflow behind counterparty compliance, from assigning reviews to capturing the evidence that they were done.

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Most compliance failures do not come from a missing policy. They come from a policy that depended on someone remembering to act on it. A review gets assigned informally in an email thread. A sign-off sits in an inbox for three weeks before anyone chases it. A task gets marked complete with no record of what was checked or by whom.

None of this looks like a problem while the team is small enough that everyone knows what everyone else is doing. It becomes a problem the moment a compliance lead is asked to prove, for any given counterparty, exactly what was reviewed, who approved it, and when. At that point the answer often depends on searching through inboxes rather than opening one record.

REG Network replaces the manual chasing behind compliance work with an automated workflow. Tasks are assigned, tracked and escalated automatically, and every action is logged against the counterparty record, so the audit trail builds itself as the work happens rather than being reconstructed afterwards.

Centralised counterparty records replacing email and shared-drive workflows

Why Manual Compliance Administration Creates Risk

Most compliance teams are not short on process. They are short on a system that keeps the process moving without someone actively pushing it forward.

Many firms still rely on:

Reviews and sign-offs assigned informally over email
No fixed deadline or automatic reminder for outstanding tasks
Approval status tracked in someone’s personal inbox or notebook
No escalation if a task is not actioned in time
Evidence of what was reviewed pieced together after the fact
One person effectively responsible for remembering what is outstanding

This tends to work while the compliance workload is small enough to hold in someone’s head. It stops working once the number of counterparties, reviews and approvals outpaces what any individual can track manually.

The result is usually a combination of:

Reviews and sign-offs that drift past their deadline unnoticed
No consistent record of who approved what, or when
Audit evidence that has to be rebuilt from email searches
Compliance work that depends on one or two people not being away or overloaded
Tasks that are technically done but impossible to prove were done
Inconsistent standards depending on who happened to run the process

For compliance leads, the risk is rarely that the work is not getting done. It is that there is no reliable record proving it was done, to the standard expected, on time.

When reviews, approvals and audit evidence depend on manual coordination rather than a structured workflow, maintaining governance, demonstrating compliance and scaling operations with confidence becomes significantly more difficult.

Why Automated Compliance Workflows Break Down Across Insurance, MGA and Broker Teams

Workflow gaps rarely appear as one big failure. They build up in the same handful of places as the counterparty network grows.

The result is often delayed reviews, inconsistent oversight and growing operational risk as compliance workloads increase.

No Fixed Ownership of Tasks

When a review or sign-off is assigned informally, responsibility for it is unclear the moment the person who assigned it moves on to something else.

No Automatic Escalation

Without a system that flags an overdue task, an outstanding review can sit untouched indefinitely, with no one aware it has slipped.

Approval Trails Living in Inboxes

When sign-off happens by email reply, the record of who approved what depends entirely on that email being findable months later.

Inconsistent Task Standards

Without a defined workflow, two people can complete what is supposed to be the same review task to two different standards.

Compliance Work Concentrated in One Person

When workflow tracking lives in an individual’s memory or personal system, coverage disappears the moment that person is unavailable.

Task Volume That Outgrows Manual Tracking

A process that works across fifty counterparties becomes unmanageable across five hundred, once every review, sign-off and escalation depends on a person chasing it.

Automated Task Assignment and Tracking
REG Network assigns compliance reviews, sign-offs and re-checks directly against each counterparty record, rather than leaving them to be tracked informally.

Organisations can:
- See every outstanding task and its current status in one place
- Assign ownership clearly, rather than by informal agreement
- Set deadlines that the system tracks automatically
- Avoid tasks sitting unassigned or unnoticed
This removes the guesswork around what is outstanding and who is responsible for it.
Automatic Reminders and Escalation

Manually chasing sign-offs is one of the most common ways compliance work stalls. REG Network removes the need for it by generating automatic reminders as deadlines approach, and escalating tasks that remain outstanding.

Nothing depends on a person remembering to follow up a second or third time.
A Complete, Auditable Evidence Trail

Every task, approval and re-check is logged against the counterparty record as it happens. Compliance leads get a full, timestamped history of what was reviewed, who approved it, and when, without having to reconstruct it from emails when a regulator or auditor asks.

For organisations that need configurable escalation rules or bespoke governance workflows on top of this, such as tiered sign-off chains based on risk rating, REG Risk 365 extends REG Network with advanced, configurable risk governance.

Find out more about REG Network

Key Platform Capabilities

Automated Task and Review Assignment

Assign compliance reviews and sign-offs against each counterparty record instead of tracking them informally.

Deadline Tracking and Escalation

Get outstanding tasks flagged and escalated automatically, without relying on someone remembering to chase them.

Full Audit Trail by Default

Every action is timestamped and logged against the counterparty as it happens, not reconstructed after the fact.

Consistent Workflow Standards

Apply the same review and sign-off process across every team, regardless of who is running it.

Configurable Governance Rules

For firms with more complex sign-off chains or risk-based escalation needs, REG Risk 365 adds configurable governance rules on top of REG Network’s core workflow.

Learn more about Real-Time Regulatory Monitoring and Centralised Compliance Data.

Nothing Depends on Memory

Reviews, sign-offs and re-checks run on a system, not on someone remembering to follow up.
Evidence That Builds Itself

The audit trail is created as work happens, so it is ready to produce rather than needing to be reconstructed.

Across a network of 38,000+ counterparties, task assignment, reminders and escalation run automatically, oversight that would be unworkable to replicate through manual chasing alone.
Consistent Standards Across Teams

Every review follows the same workflow, regardless of which team or individual is responsible for it.
Less Dependence on Any One Person

Workflow status lives in the system, not in an individual’s inbox, so coverage does not disappear when someone is away or leaves.

Real-World Examples from Insurance Organisations

REG Network helps insurers, MGAs and brokers move compliance administration out of inboxes and spreadsheets and into a workflow that runs and evidences itself.

Collingwood Insurance

Insurance Carrier

Collingwood automated broker monitoring and streamlined counterparty management, replacing manually chased reviews with a workflow the whole team could see.

View case study →

Lorega

MGA

Lorega improved regulatory oversight and operational efficiency by moving review and sign-off tracking out of spreadsheets and into a single system.

View case study →

Property Protector

Broker

Property Protector improved confidence in onboarding and counterparty decision making, cutting the admin behind chasing outstanding compliance tasks.

View case study →

Frequently Asked Questions

Why does compliance administration break down as a network grows?

Most compliance workflows start out manageable because one or two people can track everything informally. As the number of reviews, sign-offs and counterparties grows, informal tracking cannot keep up, and tasks start slipping without anyone noticing.

How does REG Network automate compliance workflows?

REG Network assigns reviews, sign-offs and re-checks directly against each counterparty record, tracks deadlines automatically, and escalates anything that falls overdue, rather than relying on someone to chase it manually.

Does REG Network keep a record of who approved what?

Yes. Every task, approval and re-check is timestamped and logged against the counterparty record as it happens, giving a complete, retrievable history for audit purposes.

Is this the same as real-time monitoring?

No. Real-time monitoring alerts you when something changes about a counterparty. Automated compliance workflow is about how review and sign-off tasks themselves get assigned, tracked and evidenced. The two work together.

Does REG Risk 365 replace REG Network’s workflow features?

No. Automated task assignment, tracking and evidence are part of REG Network. REG Risk 365 adds configurable governance rules and risk-based escalation on top, for organisations that need more advanced control.

Does this replace compliance judgement?

No. REG Network automates the administration around compliance tasks. Reviewing outcomes and making final risk decisions remains the responsibility of your compliance team.

Stop Chasing Compliance Tasks Manually

REG Network replaces manually tracked compliance administration with a workflow that assigns, tracks and evidences itself. Whether the gap is missed sign-offs, unclear ownership or audit evidence that is hard to produce, REG Network gives compliance teams a system that runs the process for them.

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How REG Network Helps
Fix Automate Continuous Counterparty Due Diligence

Why Manual Compliance Administration Creates Risk