Collingwood Insurance Company Ltd is a specialist motor insurer, established in 2003, operating in the UK through a network of insurance intermediaries.
With a focus on flexibility and responsiveness, Collingwood relies on efficient systems and strong broker relationships to deliver and scale new propositions effectively.
Collingwood needed a more efficient way to manage and monitor its growing broker network. Existing processes relied heavily on manual effort, making it difficult to scale, maintain accuracy, and ensure consistent oversight.
Monitoring brokers required manual checks across multiple data sources, taking up valuable internal resource.
Manual data handling increased the risk of inconsistencies and missed information.
Tracking broker activity and compliance lacked structure and central visibility.
Without a unified system, identifying risks or issues quickly was difficult.
REG replaced fragmented, manual processes with a centralised platform for broker due diligence, compliance monitoring, and communication.
Focus effort on high-priority brokers and risks instead of spending time on repetitive manual checks.
Centralise broker interactions with seamless document sharing and streamlined communication.
Automated alerts highlight key changes, helping teams act quickly and stay on top of compliance requirements.
Bring all broker information, compliance records, and due diligence into one central, accessible platform.
The result is a faster, more scalable, and more reliable approach to broker oversight and compliance.
Streamlined due diligence processes reduce delays and accelerate the onboarding of new broker partners.
Underwriting, risk, and compliance teams work from shared data, improving consistency and decision-making.
Clear communication and structured processes support more effective and trusted broker partnerships.
Enhanced visibility enables quicker identification of risks and more confident, data-driven decisions.
With REG embedded across its operations, Collingwood continues to evolve how it manages broker oversight, compliance, and internal workflows.
What started as a solution to reduce manual effort has become a core part of how teams operate, supporting a more proactive, data-driven approach to broker management.
As regulatory requirements and business priorities shift, Collingwood can adapt quickly without needing to rebuild processes or increase operational overhead.
Collingwood Insurance
“Before using REG it was very time consuming because we had to manually process the monitoring of all brokers and check each one at a time.
The software provides effective tools to help us monitor all brokers in one place.
We would recommend the software to any potential client who is looking to streamline their due diligence function in making it automated and more efficient.”
