See the big picture with
REG Exchanges

One place to manage every document, agreement and compliance workflow across your full distribution chain.

35,000+
Operational Alerts Every Month
Supporting document workflows, reminders, approvals and ongoing counterparty oversight across the REG ecosystem.

The compliance document problem is bigger than most teams admit

Most insurance businesses are managing TOBAs, declarations, fair value documentation and compliance questionnaires the same way they were ten years ago. Email chains. Shared drives. Spreadsheets tracking who has signed what, and when it expires.

The problem is not just the admin. It is the visibility. When you cannot see the full picture of your distribution chain: who has responded, what is outstanding, where a document has lapsed, you cannot manage it properly.

REG Exchanges exists to fix that. It replaces fragmented document workflows with a single, connected environment where you can create, send, sign, track and store every compliance document across every counterparty relationship you manage.

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Full cycle compliance management in one place

Whether you are managing a single TOBA or collecting information across hundreds of counterparties, REG Exchanges handles the whole workflow from creation to archive.

Create documents

Create

Build documents from templates or from scratch. Upload an existing document or clone a previous one. Enrich your exchanges with live REG data so the information your counterparties see is always accurate.

Send and sign documents

Send & Sign

Select your audience, from one counterparty to thousands. Set expiry dates, add reminders and request a secure digital signature. REG Exchanges keeps a thread of every interaction alongside each document, so nothing gets lost.

Track and store documents

Track & Store

Monitor response rates, outstanding actions and engagement from your dashboard in real time. Automated reminders chase counterparties so you do not have to. Every signed document is stored centrally, audit-ready.

Full cycle agency management in one place

Whether you’re gathering information across a supply chain, or managing contracts, Exchanges has you covered.

Exchanges Sender

Exchanges Sender

Select audiences from one to thousands of recipients. Filter audiences using Tags and choose exclusions. Select expiry dates and set reminders to ensure optimum results from your exchange. Exchanges sender lets you communicate quickly with your REG Network.

Complete Exchanges

Complete Exchanges

Choose to request a digital signature to ensure verification. Ensure complete oversight of recipient interaction and keep a continuous conversation thread with your partner/s. REG Exchanges sends inbox messages alerting you of new actions as they occur, so you are always in the loop.

SecuriSign

SecuriSign

Add a digital signature block to your templates requesting recipients to sign as part of the Exchange. Our digital signature is compliant with the latest DSS standards.

Response Efficiency

Response Efficiency

Guaranteed exceptional response rate through exclusively operating within your REG Network. Set deadlines, automate follow ups and track progress efficiently.

Instant Messaging

Instant Messaging

Negotiations are sometimes part of an Exchange. That’s why we provide an IM system alongside each Exchange, for each recipient, enabling you to maintain a thread of messages related for each Exchange, all safely stored with the connection. Always.

Faster, Smarter, Safer

Faster, Smarter, Safer

74% of the insurance and financial services market report a significant increase in regulatory pressure  over the past year. With the regulatory burden only set to continue intensifying, financial institutions must adopt proactive compliance strategies to navigate these pressures effectively.

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Feature Focus

REG Exchanges is built around four capabilities that work together to replace fragmented compliance document processes with a single, connected workflow.

REG Exchanges

Chains

See your full distribution chain, not just the part in front of you

Most compliance failures in insurance happen because nobody had visibility of what was happening further down the chain. Chains gives you end-to-end oversight of every relationship in your distribution network, so Consumer Duty, ESG and vendor due diligence obligations do not catch you off guard.

  • Collect information end to end across your full supply chain
  • Visualise the complete chain and every counterparty’s status within it
  • Set reminders and receive alerts when actions are completed
  • Simplify the process for trading partners as well as your own team
  • Supports Consumer Duty, ESG, vendor due diligence and information security workflows

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REG Exchanges

Templates

Stop rebuilding the same documents from scratch

Documents your team uses repeatedly; TOBAs, compliance declarations, fair value assessments, should not take hours to produce. Templates lets you build once and reuse across your entire counterparty network, enriched with live REG data.

  • Create templates from scratch, upload existing documents or clone previous versions
  • Enrich documents automatically with verified REG counterparty data
  • Maintain version control across your document library
  • Secure digital signature compliant with DSS standards

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REG Exchanges

Forms

Replace email questionnaires with structured, trackable requests

Chasing counterparties for compliance information by email is slow, inconsistent and impossible to audit properly. Forms gives you structured digital questionnaires you can send to any number of recipients and track from a single dashboard.

  • Build customisable forms and compliance questionnaires
  • Enrich responses with live REG data where available
  • Send to one counterparty or thousands in a single action
  • Track completion and response rates in real time

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REG Exchanges

Exchanges Analytics

Know exactly where every document stands, at any moment

Sending a compliance document is the easy part. Knowing whether it has been opened, signed, returned or ignored, across hundreds of counterparties, is where most teams lose control. Analytics gives you that visibility in real time.

  • Track progress across all active exchanges from a single dashboard
  • View response rates and engagement breakdowns at a glance
  • Identify outstanding actions and trigger reminders based on real-time data
  • Produce audit-ready reporting without manual compilation

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See REG Exchanges in action

Book a solutions call with our team and we will show you how leading insurers are using REG Exchanges to manage their full distribution chain; from TOBA to audit.

Book a solutions call

Frequently Asked Questions

Does REG Exchanges replace DocuSign?

It can, for compliance and counterparty workflows. REG Exchanges includes built-in e-signature that meets DSS standards, so there is no need for a separate tool to send and sign TOBAs, declarations or compliance documents. The difference is context: REG Exchanges is built specifically for regulated insurance workflows, so your documents are enriched with live counterparty data from REG Network, responses are tracked against your compliance obligations, and everything is stored audit-ready. If you currently use DocuSign purely for insurance compliance documents, REG Exchanges covers that ground and connects it to the rest of your counterparty management in one place.

Do my counterparties need to pay to use this?

No. Counterparties receive free access to REG Exchanges. They can sign documents, respond to information requests and review how their organisation appears within REG at no cost. This matters in practice: you are not asking brokers or trading partners to take on a new software subscription to work with you. The process is frictionless for them, which means faster turnaround and fewer chasing conversations for your team.


Trusted by leading insurers across the UK market

Trusted by leading insurers across the UK market

Using the RegTech monitoring services for our Sub-Agents and Authorised Representatives saves us so many hours each month compared to carrying out manual checks on numerous websites. REG enables us to issue Terms of Business Agreements in seconds and create reports for Insurers or Regulators in minutes. The team that we deal with are very friendly, nothing is too much to ask of them, and they can even create specialist reports when we need them.

Sarah Mills

Compliance Officer

We have used REG's services for several years now and it has improved our ability to efficiently manage the legal and statutory risks throughout our distribution chain. The online platform allows us to retain all of our third-party information in one place and is easy to manage. REG enables us to undertake simple and speedy onboarding due diligence, the email alerts provide us with real time ongoing monitoring ensuring our oversight accurately reflects our third-party partners current position.

Sean Kilbourn

Director of Business Control & Governance

Management of our Agency database has been significantly enhanced during our 5 year partnership with REG. The REG solution is embedded within our Agency processes. Having real time notifications of legal or regulatory changes to our Broker partners is invaluable and allows us to react swiftly.

Scott Musselwhite

Agency & Credit Risk Controller

It works across your whole team


  • For compliance leads    Stop preparing for audits the day before they happen. REG Exchanges keeps every signed document, completed form and distribution chain record centralised and searchable. When an auditor asks for evidence, it is already there. 

  • For MGA founders and CEOs    Growth means more brokers, more TOBAs, more compliance overhead, unless your processes scale with you. REG Exchanges lets you manage hundreds of counterparty relationships without adding headcount to keep up. 

  • For broker MDs    Fair value documentation, Consumer Duty oversight, chain visibility, the regulatory workload on brokers is not getting lighter. REG Exchanges gives you the tools to stay on top of it without your compliance team drowning in admin. 

REG Exchanges is part of the REG Platform

REG Exchanges is included within REG Network — REG’s core platform for counterparty onboarding, due diligence, AML screening and continuous monitoring. The two products share the same counterparty data, the same network and the same platform login, which means documents are enriched with live compliance data automatically, and everything you learn about a counterparty in REG Network is available when you create an exchange.

For organisations that need deeper risk governance, REG Risk 365 sits on top of both — adding configurable risk scoring, bespoke dashboards and advanced monitoring across your full counterparty portfolio.

 

Explore REG Network   Explore REG Risk 365

See REG Exchanges in action

Book a solutions call with our team and we will show you how leading insurers are using REG Exchanges to manage their full distribution chain; from TOBA to audit.

Book a solutions call