Insurance & Technology
experts transforming
regulated B2B trade

REG’s specialists combine expertise across compliance, financial crime prevention, cyber security, ESG, insurance operations and regulated technology. Our team works with insurers, MGAs, brokers and regulated businesses to help organisations operate faster, smarter and safer in complex regulatory environments.

Alongside our leadership and client services teams, our experts contribute industry insights, practical guidance and specialist knowledge that support both our customers and the wider regulated trade ecosystem.

View Our Latest Insights

Nathan Banfield

Head of Customer Success

Nathan leads customer success at REG, working closely with insurers and regulated businesses operating in MGA and delegated authority environments. He focuses on improving operational outcomes and helping clients implement scalable insurance and compliance processes, including work across MGA structures and delegated authority models.

Expertise Areas
  • Improving customer success across complex insurance operations
  • Supporting MGA and delegated authority workflows
  • Enhancing regulated service delivery models
  • Driving operational efficiency in client environments

Sandra Simoes

Head of Product

Sandra leads product development at REG, shaping tools used across regulated insurance and compliance environments. She works on product strategy spanning RegTech solutions and risk management frameworks, focusing on how technology can simplify complex regulatory workflows.

Expertise Areas
  • Designing RegTech products for regulated industries
  • Building risk management tooling for insurers and MGAs
  • Developing scalable compliance-focused platforms
  • Improving UX across regulated systems

Diogo Xavier Luis

Diogo Xavier Luis

Chief Technology Officer

Diogo leads technology and cyber security strategy at REG, with a focus on building secure and resilient systems for regulated financial services and insurance environments. His work centres on cyber security and digital risk resilience, ensuring infrastructure is robust, scalable and compliant.

Expertise Areas
  • Cyber security architecture for regulated systems
  • Digital risk and infrastructure resilience
  • Secure insurance technology design
  • Operational security across financial services environments

Zoë Parsons

Zoë Parsons

Head Of Marketing

Zoë leads marketing and thought leadership at REG, with a focus on creating insight-led content across compliance, risk, governance, DE&I, and ESG. Her work helps insurance organisations understand complex regulatory and operational challenges through clear, accessible, and evidence-based content.

Expertise Areas
  • Diversity, Equity & Inclusion (DE&I) and ESG
  • Insurance content strategy and thought leadership
  • Counterparty risk and MGA partnerships
  • Marketing leadership within insurance technology

Trusted Across Insurance, Compliance and Regulated Markets

We work within highly regulated industries where trust, credibility and proven expertise matter. Our accreditations, certifications and industry memberships reflect our commitment to high standards, compliance and continuous improvement.

FASE Federation of European MGAs Member
Insurance Post British Insurance Technology Awards
MGAA Awards Shortlist
SME News Finance Awards
SOC 2 Type I Certified
ISO IEC 27001 2022 Certified

Commercial Team

Our client-facing teams work closely with organisations across insurance and regulated industries to deliver practical support, guidance and long-term partnership value.
  • Eno Emefe

    Eno Emefe

    Sales Development Representative

  • Jonathan Howard

    Jonathan Howard

    Sales Development Representative

Featured Insights From Our Experts

AML Compliance for Insurers: 8 Core Components and Best Practices

Anti Money Laundering (AML) checks are a fundamental regulatory requirement of every single insurance firm, and making use of the right systems and technology ensures that businesses are always compliant with regulators’ laws. Failing to carry appropriate checks can significantly jeopardise a business’s operations, leading to expensive fines, reputational damage and loss of trust from both customers and the market...

Learn more: AML Compliance for Insurers: 8 Core Components and Best Practices
Picture of Victoria Slade, head of sales at REG Technologies

How AI and Machine Learning are Revolutionising AML

Anti-money laundering (AML) efforts have been pivotal in the global fight against financial crime. Historically, AML practices have depended heavily on manual reviews and rule based monitoring systems. These traditional methods are accurate but often inconvenient and slow, struggling to keep up with the sophisticated techniques used by modern financial criminals. Moreover, they are prone to human error and can lead to significant operational bottlenecks, making it challenging to effectively manage the vast amounts of data that financial institutions handle daily.

Learn more: How AI and Machine Learning are Revolutionising AML
Ella Olamona is an Marketing Executive at REG Technologies

Avoiding the Cost of Compliance Failure: 9 Notable AML Penalties and Lessons for B2B Firms

Money laundering is a serious regulatory and financial offence — and in B2B contexts, the risks are magnified. Engaging with a high-risk counterparty, whether knowingly or not, can lead to hefty fines and lasting reputational damage that can shatter future business relationships. These breaches may be deliberate, but often they result from failed compliance due to poor systems, lack of oversight, or outdated processes that don’t keep up with today’s complex regulatory environment.

Learn more: Avoiding the Cost of Compliance Failure: 9 Notable AML Penalties and Lessons for B2B Firms
Picture of Victoria Slade, head of sales at REG Technologies

Leveraging RegTech to Overcome AML Challenges in Insurance

Anti-money laundering (AML) standards are more than regulatory requirements; they are vital safeguards for the insurance sector. AML policies are critical in preventing the infiltration of illegitimate funds and requires rigorous monitoring and reporting of financial transactions. In the insurance industry, the complexity of transactions and the global scope of operations introduce significant risks, making AML compliance not only a regulatory must but a central component of business practices...

Learn more: Leveraging RegTech to Overcome AML Challenges in Insurance
Picture of Victoria Slade, head of sales at REG Technologies

Tackling Money Laundering: Safeguarding the Financial Services Market

Money laundering is a pervasive financial crime that poses significant threats to the integrity and stability of the global financial system. Criminals use money laundering to disguise the illicit origins of funds obtained through illegal activities such as drug trafficking, corruption, and terrorism. As a result, stringent AML regulations have been developed to protect the financial services market from being exploited by these criminals...

Learn more: Tackling Money Laundering: Safeguarding the Financial Services Market
Nathan Banfield, Head of Customer Success at REG Technologies

Frequently Asked Questions

What expertise does REG’s team have?

REG’s team brings together deep expertise across insurance operations, regulatory compliance, financial crime prevention, cyber security, ESG and regulated B2B trade. Our specialists work across complex, high-regulation environments to help organisations manage risk, meet regulatory requirements and improve operational performance.

Who are REG’s insurance and technology experts?

REG’s insurance and technology experts are a group of in-house specialists who focus on key regulatory and risk disciplines such as compliance, AML, cyber security, ESG and insurance operations. Alongside them, our leadership team provides strategic direction and commercial oversight, ensuring our expertise is applied effectively across the business and for our clients.

How does REG develop its industry insights?

Our insights are developed through direct experience working with insurers, MGAs and regulated businesses, combined with ongoing exposure to regulatory change and market developments. We also draw on internal expertise across compliance, risk, cyber security and insurance operations, ensuring our perspectives are grounded in real-world application rather than theory.

Do REG experts publish industry content?

Yes. REG experts regularly publish insights, research and commentary across multiple formats including blogs, whitepapers, videos and product or service reviews.

You can explore our latest content here:

 

What industries does REG’s team specialise in?

REG’s team specialises in insurance, MGAs, brokers and wider regulated B2B trade environments. We also support organisations operating in compliance-heavy sectors where regulatory oversight, financial crime prevention and operational risk management are critical.

How experienced is REG’s leadership team?

REG’s leadership team brings together significant experience across commercial growth, insurance markets, regulated technology and operational leadership. The CEO, Chief Revenue Officer and Chief Financial Officer provide strategic direction, ensuring the business continues to scale while maintaining strong regulatory and operational standards.

What is the difference between REG’s experts and leadership team?

REG’s experts are subject matter specialists who focus on delivering deep technical knowledge across areas such as compliance, cyber security, insurance operations and ESG. They contribute directly to client work, insights and industry knowledge.

The leadership team, on the other hand, is responsible for setting overall business strategy, driving growth and ensuring REG operates effectively at scale. Together, both groups ensure strong technical delivery supported by clear strategic direction.

See how The REG Network can help you

Talk to one of our experts to start streamlining your processes

Speak to us today