With nearly 30 years’ experience, Lorega is an MGA providing innovative insurance products and specialist expertise to UK businesses and homeowners through broker partners.
Its product range includes loss recovery, cyber recovery, and HSE recovery solutions, supported by a customer-focused service model.
Lorega needed a more efficient way to onboard brokers, renew agreements, and maintain ongoing compliance oversight across its broker network.
Manual processes relied on spreadsheets, multiple external systems, and significant internal effort, creating delays and operational burden.
Compliance teams faced heavy admin demands across onboarding, reviews, and monitoring.
Onboarding a new broker could take at least two hours.
Manual reviews and renewals consumed valuable time and resource.
Teams relied on Companies House, FCA checks, spreadsheets, and manual follow-up.
REG introduced a centralised platform that automated broker monitoring, streamlined renewals, and improved regulatory workflows.
Track permissions, credit ratings, renewals, and compliance changes automatically.
Receive proactive notifications on key broker developments and overdue actions.
Access one connected platform instead of multiple manual systems.
Issue, sign, renew, and manage agreements online far more efficiently.
By replacing fragmented manual processes, Lorega created a faster, more structured, and more scalable broker management model.
Renewals reduced from several weeks to around one week.
Compliance teams spend less time gathering information and chasing updates.
Better communication supports more constructive two-way conversations.
Structured monitoring frameworks improve accountability and oversight.
REG continues to help Lorega manage broker compliance more efficiently while supporting better service standards across its broker community.
The platform gives teams instant access to information, proactive alerts, and a clear framework for follow-up actions, helping maintain strong governance without adding operational drag.
As Lorega grows, the system supports scalable onboarding, renewals, and monitoring across an expanding network.
Lorega
“REG’s an intuitive tool so it doesn’t take long to get real business benefits.
We now have better, more constructive broker relationships which enables us to provide better service to our customers.”
