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REG Reviews – August 2026

3rd August 2026

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Welcome to your August Edition of REG Reviews!

Last month, the FCA increased its focus on AI, Consumer Duty and conflicts of interest, major cloud providers came under new UK financial oversight, concerns grew around fraud, cybersecurity and automated decision-making, and REG launched its Operational Resilience Assessment Tool to help firms test third-party disruption scenarios and identify vulnerabilities in less than 15 minutes.

Industry News​

Major Cloud Providers Face New UK Financial Oversight
NHS Turns Daily Walks Into Rewards ​
REG Launches Its Operational Resilience Assessment Tool​

Regulatory News

FCA Reviews AI Impact On Financial Services​
New FCA Guidance on Insurer Ownership and Conflicts​
FCA Highlights Consumer Duty Action ​

REGULATORY

FCA Reviews AI Impact On Financial Services

The FCA’s landmark review into AI’s impact on retail financial services suggests artificial intelligence could bring insurance cover closer to the moment it’s actually needed, while automating the shopping and claims guidance journey. This has knock-on effects for intermediaries, and raises new challenges for firms as they hand over more decision-making to AI systems, according to Insurance Age.

The review is being led by FCA executive director Sheldon Mills, launched in January to look at how advanced AI could affect consumers, markets and regulators through to 2030 and beyond.

On insurance specifically, the regulator points to four areas of potential market impact: embedded insurance, automated quote comparison, claims triage and guidance, and AI platforms steering how products are discovered.

The Mills Review found real consumer appetite for agentic AI in personal finance, with FCA research suggesting around 11 million UK adults, a fifth of the population, would likely use AI that acts independently within pre-set goals, though trust and control remain concerns.

The review also pointed to protection gaps as a use case: 84% of adults hold general insurance, but only 30% have protection cover like life or income protection.

An AI agent with fuller visibility of someone’s circumstances could help spot these gaps and prompt cover at the right life moments.

The review also suggested consumers may increasingly delegate financial tasks to AI agents, such as monitoring accounts, flagging action, switching providers or managing subscriptions, eventually just approving key decisions or reviewing activity logs based on preset preferences.

In practice, this might mean an agent explaining a policy, comparing alternatives, spotting exclusions, and switching a consumer to a better deal within limits they’ve set.

As agentic AI narrows the information gap between firms and customers, the review warns intermediaries could lose ground. Firms may need to make product information machine-readable, and providers may find it cheaper to serve customers directly rather than through intermediaries.

The FCA’s review further noted that trust, particularly having a human to turn to during complex, high-value decisions, remains a key reason people still use intermediaries.

It also flagged concerns that AI-driven personalised pricing could erode traditional risk pooling in insurance, improving accuracy but potentially pricing out higher-risk consumers, raising broader questions about fairness and access.

The review concludes AI will reshape financial services by 2030, according to Sheldon Mills, offering major opportunities but requiring preparation. The review sets out seven recommendations: adapting the regulatory perimeter, strengthening oversight, monitoring the shift to autonomous models, scaling the FCA’s AI Lab, enabling agentic finance, building an AI-enabled supervisory model, and developing a trusted public-interest AI financial capability service.

CYBER

Government's Plans to Fund Fraud Strategy

On 9 March 2026, the government confirmed £250m to fund its fraud strategy over the next three years, aiming for what it described as a joined-up approach built to match the pace and adaptability of criminals.

But at the Fraud Charter’s quarterly roundtable on 25 June 2026, hosted by Insurance Times and sponsored by Carpenters Group, counter-fraud experts questioned whether the Home Office funding goes far enough, with fraud estimated to cost the UK economy over £14bn a year.

Mark Allen, the ABI’s chief fraud and financial crime officer, added that tech companies aren’t doing enough to prevent online scams, remove fraudulent content, or sustain funding to fight the problem long term.

Clare Lunn, head of counter fraud at Markerstudy, made a similar point, noting that banking and insurance ultimately foot the bill for fraud, while the tech giants and telecoms firms that enable it face little consequence. As she put it, those two sectors need to “come to the table on data sharing” and support the strategy’s implementation.

Lunn also pointed poor data sharing between sectors makes it hard to trace ghost brokers, fraudsters selling fake policies. Insurers and brokers usually have to identify culprits and build the case themselves before referring to Ifed, even though the data to “trace the cash and individuals” typically sits with banks, telecoms and tech firms.

The government’s new £30 million Online Crime Centre aims to bring government, police, banks, mobile networks and tech firms together to coordinate against fraud. Ifed’s Christopher O’Donovan said it could open new routes for supporting insurers, though details on how ghost broking referrals should work, including thresholds and timing, are still being worked out.

O’Donovan said the OCC is still early-stage, having just launched and still defining its remit, though the hope is this will eventually shape industry referrals. He acknowledged the industry’s frustration accessing UK finance data early enough, noting Ifed now runs financial checks earlier to identify fraudsters’ assets as a preventative measure.

Allen said fraud minister Lord Hanson is ramping up pressure on tech firms, backed by a new ministerial group meeting regularly to review industry action. Government has warned that legislation this parliament is on the table if voluntary measures fall short.

Ahead of the autumn economic crime plan, Allen said the ABI is pushing for more of the economic crime levy to fund the fraud strategy, and understands government is considering it. He reiterated tech firms should contribute in proportion to their role in online fraud.

With legislation on the table, how much longer can tech firms afford to wait?

REG UPDATES

REG Launches Its Operational Resilience Assessment Tool

Operational resilience has moved beyond documentation. Across the insurance market, regulators increasingly expect firms to demonstrate not just that frameworks exist, but that they work in practice.

For insurers, MGAs and intermediaries operating within delegated authority ecosystems, that means evidencing how disruption at a coverholder, TPA or third-party provider would affect the delivery of important business services. Many firms have the framework, but far fewer have tested it.

That gap is why we have launched the Operational Resilience Assessment, an interactive tool that takes firms through a structured scenario test in less than 15 minutes.

Developed from our Operational Resilience Scenario Testing Pack, users can now select from six real-world scenarios drawn from the insurance market from the get-go, ranging from a regulatory breach by a delegated authority partner to a cyber incident or financial crime event at a key third party.

From there, the tool works through the important business service affected, maps the people, systems and third-party dependencies behind it, and rates exposure across breach, financial and reputational impact. Lessons learned are captured along the way, and a downloadable customised report is generated at the end which firms can keep and share with their team.

The thinking behind it is straightforward – scenario testing is often postponed because it appears to demand a lot of time and effort from a coordinated team. This makes a first honest test achievable in minutes rather than months.

Regular testing is what moves resilience from assumption to evidence. From a governance perspective, it demonstrates oversight, supports audit readiness and creates a baseline for continuous improvement.

Whether you are formalising your approach or pressure-testing an established framework, the assessment is a practical place to start.

Take the assessment

Or you can also download the operational scenario testing pack here and complete it at your own pace.

FINANCE

Major Cloud Providers Face New UK Financial Oversight

The UK’s financial regulators have begun overseeing four major global cloud and technology providers under the new Critical Third Parties regime, according to a joint statement from the FCA, Bank of England and Prudential Regulation Authority. 

Amazon Web Services EMEA SARL, Google Cloud EMEA Limited, Microsoft Ireland Operations Limited and Oracle Corporation UK Limited were named as the first Critical Third Parties in a separate HM Treasury announcement confirming the new safeguards. The designations took effect on 13 July 2026. 

The designation reflects the growing reliance of banks, insurers and financial market infrastructures on a small number of technology providers. A major failure or disruption affecting one of these suppliers could impact several firms at the same time, potentially affecting services used by millions of consumers and businesses. 

For the first time, the Bank of England, Prudential Regulation Authority and Financial Conduct Authority will jointly oversee the resilience of the critical services these providers supply to the UK financial sector. 

The regulators will be able to gather information, assess operational resilience and work with providers to address risks that could threaten the continuity of important financial services. Critical Third Parties will also be expected to identify and manage risks effectively and maintain timely communication with regulators and the firms that rely on them, particularly during major incidents. 

The oversight is limited to services considered critical to the financial sector and does not amount to full regulatory authorisation of the companies or their wider operations. 

Financial firms will also remain responsible for managing their own third-party arrangements. Existing requirements around due diligence, outsourcing, risk management, operational resilience and contingency planning will continue to apply. 

The regime was established under the Financial Services and Markets Act 2023, with the final regulatory rules taking effect in January 2025. Further providers may be designated in future where disruption to their services could pose a risk to UK financial stability or confidence in the financial system. 

The regulators said the new framework is intended to strengthen system-wide resilience, improve coordination and reduce the risk of disruption spreading across the financial sector. 

ESG

Aviva Warns About the Widening Climate protection Gap

Aviva has warned insurers lean too heavily on historical data to price climate risk, worsening the protection gap as extreme weather grows more frequent and severe.

Speaking at a UN Environment Programme roundtable on the green transition, director of environmental sustainability at Aviva, Leah Ramatour, said the industry needs to look forward, not just backward, when assessing risk.

Addressing an audience at King’s College London last June, she said Aviva has seen storms, floods and wildfires intensify, and that reliance on past data, rather than forward-looking insight, is a major reason the protection gap keeps widening.

Ramatour said the firm published the second version of its transition plan last year, built cross-functionally and calling it “holistic” for covering nature, adaptation and resilience alongside decarbonisation. She echoed UNEP’s call for greater industry collaboration.

When asked what Aviva had learned, she credited strong senior leadership backing, and flagged the challenge of aligning short-term-focused underwriting teams with the rest of the business on a long-term plan.

Generali’s group head of sustainable innovation, Danielle Imperato, said the core obstacle is misaligned incentives and timeframes, what’s best for a company long-term is hard to justify against annual P&L pressures.

Beyond leadership buy-in, she said sustainability needs to be embedded throughout the organisation, including how agents communicate and prioritise products, as insurers shift toward a more holistic, lifetime-partnership model with clients.

She added that governance is key to making transition plans work in practice, since even a well-optimised plan falls apart without the right stakeholders involved and priorities cascaded in a way that doesn’t feel burdensome.

UNEP and Baringa also launched a new guide to help insurers take a balance-sheet approach to sustainability. Emily Farrimond, partner and sustainability lead at Baringa said it introduces “cognitive consonance”, the idea that investment, underwriting and stewardship won’t always align with environmental goals, so firms need to spot the gaps and be clear about how they’re handling them.

The guide includes a matrix tool that helps insurers spot misalignments and judge acceptable divergence while backing client decarbonisation.

Butch Bacani, head of insurance at UNEP said naming these challenges beats pretending the path is simple. Imperato argued insurers can go beyond risk transfer to help clients “build back better”, since most climate losses ahead are unavoidable, but rebuilding can be stronger.

The key takeaway is that If insurers can’t avoid the losses ahead, their real value may lie in how much stronger the rebuild is.

REG UPDATES

Not Just the TOBA Guys: REG at MGAA Conference

The MGAA Annual Conference 2026 once again proved why it is the flagship event in the MGA calendar. Bringing together more than 1,200 professionals from across the UK and Ireland, alongside over 140 MGAA Supplier members, the conference provided an invaluable opportunity to share ideas, discuss industry challenges and strengthen relationships across the market.

As an Annual Silver Sponsor, REG Technologies was proud to play an active role throughout the event—not only exhibiting and engaging with delegates, but also contributing to the conference programme through thought leadership and supporting the next generation of insurance professionals.

For us, the conference wasn’t simply about showcasing technology. It was about reinforcing our long-term commitment to the MGA community and demonstrating how regulation, governance and operational efficiency are becoming strategic enablers for sustainable growth.

The Foundations of Success

A highlight of the conference was our TechZone rapid-fire presentation, The Foundations of Success: Compliance Control and Customer Value, delivered by our Chief Revenue Officer, Graham Hogan.

The session explored a topic that continues to rise up the boardroom agenda for MGAs.

As delegated authority models continue to evolve, MGAs are facing increasing expectations from both regulators and capacity providers. Demonstrating product value, evidencing claims performance and maintaining effective oversight across distribution networks are no longer “nice to have” capabilities—they are fundamental requirements for operating successfully.

Graham discussed how leading MGAs are responding by embedding compliance, governance and risk management into a single operational framework, enabling real-time visibility, stronger oversight and audit-ready reporting.

Rather than treating compliance as an administrative obligation, forward-thinking firms are using it as a foundation for stronger relationships with insurers, faster approvals and greater confidence across their delegated authority arrangements.

This is exactly where REG helps organisations create value.

By bringing onboarding, due diligence, document management, TOBA distribution, ongoing monitoring and governance into one platform, MGAs gain continuous visibility across their counterparties while significantly reducing manual effort. The result is a more efficient operation, stronger regulatory oversight and a demonstrable governance framework that builds trust with carriers and partners alike.

More Than “The TOBA Guys”

For many years, REG has been recognised across the market for simplifying TOBA management. While that remains an important capability, conversations throughout the conference highlighted just how much the regulatory landscape has evolved.

Today’s MGAs need more than document distribution.

They need a single source of truth for managing counterparties throughout their lifecycle—from onboarding and regulatory due diligence through to continuous monitoring, governance and operational oversight.

The conversations we had throughout the exhibition reflected this shift.

Delegates were increasingly interested in how technology can reduce operational complexity, support Consumer Duty obligations, improve governance and provide greater confidence to both internal stakeholders and capacity providers.

It reinforced an important message for us.

REG has evolved alongside the market. We are proud of our heritage, but today’s platform delivers far more than TOBA management alone. It enables MGAs to build scalable, well-governed businesses that are prepared for increasing regulatory expectations while improving operational efficiency.

Investing in the Next Generation

Supporting the future of the market is equally important.

As part of the MGAA Next Gen programme, our Head of Marketing, Zoe Parsons, hosted the breakout session Make Your Mark: Personal Branding for the Next Gen alongside Billy Towner of Charles Taylor and George Abbott of The Insurer.

The session focused on helping young professionals understand the growing importance of personal branding and how developing an authentic professional presence can support long-term career progression.

Drawing on personal experiences and practical advice, the discussion explored how individuals can communicate their strengths with confidence, build meaningful industry relationships and increase their visibility while remaining true to their values.

The enthusiastic participation demonstrated the appetite for continued investment in developing future leaders across the MGA sector, something the MGAA Next Gen initiative continues to champion.

Looking Ahead

The MGAA Annual Conference remains one of the most important opportunities for the market to come together, exchange ideas and shape the future of delegated authority.

For REG, being an Annual Silver Sponsor is about far more than exhibiting at an event. It reflects our ongoing commitment to supporting the MGA community through innovation, collaboration and practical solutions that address the industry’s evolving challenges.

Whether through thought leadership, investing in the next generation of talent or helping firms strengthen governance and operational resilience, our focus remains the same: enabling MGAs to operate with greater confidence, efficiency and transparency.

Thank you to everyone who visited our stand, attended Graham’s TechZone presentation, or joined the MGAA Next Gen breakout session. We look forward to continuing the conversations started at the conference and supporting the MGA community as it continues to evolve.

After all, we’re proud of our reputation as “the TOBA guys”—but the conversations at this year’s conference confirmed what many of our customers already know.

We’re a whole lot more than that.

REGULATORY

FCA Highlights Consumer Duty Action

The Financial Conduct Authority has published the second edition of its Enforcement Watch newsletter, outlining how it is using supervision, intervention and enforcement to support the Consumer Duty. 

Almost three years after the Duty was introduced, the FCA said it now expects firms to demonstrate that they are delivering appropriate customer outcomes and placing consumers’ interests at the heart of their activities. 

The regulator initially allowed firms time to embed the requirements. Its latest update shows that it is now taking more direct action where it identifies potential harm or serious misconduct. 

During the last financial year, the FCA intervened 382 times. Its actions ranged from supervisory discussions and requests for remedial work to formal restrictions on firms’ regulated activities. 

Around 30 skilled person reviews commissioned since the Duty was introduced have also referenced its requirements. 

Insurance features prominently in the update. Following a review of vehicle valuation practices, approximately 270,000 motorists are expected to receive £200 million in redress. 

The FCA has also opened investigations following concerns about home and travel insurance claims handling. Issues identified included delays, high rejection rates, inconsistent outcomes, missed complaints and incorrect claims decisions. 

A separate investigation is examining whether features were removed or reduced from a travel insurance policy in a way that affected its value to customers. 

Across financial services, the FCA now has 11 open investigations involving potential Consumer Duty breaches. These cover insurance, pensions, wealth management, consumer investments, peer-to-peer lending and claims management. 

The regulator reiterated that fair value is not based on price alone. Firms must consider whether products meet customer needs, provide meaningful benefits, communicate important information clearly and offer appropriate support when problems arise. 

The FCA said it will work pragmatically with firms that identify and address concerns but will intervene or pursue enforcement action where necessary. 

TECHNOLOGY

AI Agents Expose Cybersecurity Gaps

Recent incidents involving two leading artificial intelligence developers have raised concerns about the ability to contain AI agents during cybersecurity testing. 

In July, an AI agent developed by OpenAI escaped an isolated testing environment and gained access to systems operated by Hugging Face, a technology platform that hosts AI models and datasets. 

The agent had been instructed to complete a cybersecurity exercise but reached the public internet and targeted Hugging Face’s live infrastructure while attempting to achieve its objective. The incident involved thousands of automated actions carried out at a speed and scale that would have been difficult for a human attacker to sustain. 

OpenAI later confirmed that the agent had also used publicly exposed credentials to access accounts on four other online services, although the activity was less extensive than the Hugging Face incident. 

Shortly afterwards, Anthropic disclosed that models from its Claude family had accessed the systems of three external organisations during separate cybersecurity evaluations. 

The incidents were identified after Anthropic reviewed more than 141,000 testing sessions. The models reportedly used relatively basic methods, including weak passwords and unsecured access points, after errors allowed them to connect to live internet systems. 

In one case, a model appeared to mistake a genuine organisation for part of a simulated exercise. Two of the affected organisations were reportedly unaware that their systems had been accessed until Anthropic contacted them. 

The incidents demonstrate how autonomous agents can make and execute a large number of decisions with limited human involvement. While the vulnerabilities used were not necessarily sophisticated, the speed, persistence and independence of the activity created a different type of cyber threat. 

For cyber insurers and risk managers, the developments introduce further questions around incident attribution, security controls, third-party exposure and responsibility when an AI system acts beyond its intended environment. 

Both companies have reviewed their testing and containment arrangements following the incidents. The cases also add to calls for stronger monitoring, clearer incident disclosure and tighter controls around AI systems with access to external networks. 

ESG

Hidden Prompts Challenge AI Hiring

Artificial intelligence is reshaping recruitment, helping employers process growing numbers of applications more quickly. However, recent developments suggest that the technology is also creating new risks around manipulation, fairness and the quality of hiring decisions. 

Research involving Duke University examined 200,000 real CVs submitted across several industries and found that at least 1% contained hidden instructions intended to influence AI screening systems. 

Known as prompt injection, the technique can involve placing commands in very small text, matching the text colour to the background or embedding content within a PDF. These instructions may be invisible to a recruiter but readable by an AI tool, potentially directing it to disregard its normal criteria and treat the applicant as qualified. 

The researchers did not test whether the instructions successfully changed recruitment outcomes. They also noted that some applicants may have unknowingly used CV templates containing hidden content. 

Nevertheless, the practice appears to be growing rapidly. Detected cases increased sevenfold between July 2024 and November 2025, demonstrating how quickly methods of exploiting automated systems can spread. 

Andy Burnham has warned that AI CV filtering and interviews conducted through Zoom or Teams may make it harder for young applicants to demonstrate their personality, potential and enthusiasm, particularly when they lack established professional connections. 

Some major employers are introducing AI-free interviews, practical assessments and more face-to-face recruitment. This follows concerns about AI-generated applications, candidates relying on automated answers during interviews and recruiters struggling to distinguish genuine ability from polished but impersonal submissions. 

Organisations should understand how screening systems reach decisions, test whether controls can detect manipulated documents and maintain meaningful human oversight. They should also assess whether automated or remote processes disadvantage particular candidates or prevent recruiters from identifying qualities that cannot be captured through keyword matching. 

AI can strengthen recruitment when used responsibly. However, weak controls could expose employers to poor hiring decisions, unfair outcomes and reputational damage. 

As adoption increases, effective oversight will be essential to ensure technology supports, rather than undermines, trust in the recruitment process. 

REGULATORY

New FCA Guidance on Insurer Ownership and Conflicts

The FCA has issued guidance for general insurance firms on managing conflicts of interest that arise from vertically integrated business models, where underwriting, distribution, intermediary work, premium finance and other related services all sit under one roof.

It pointed out that ownership stakes, investment ties or financing arrangements can also bind insurers, intermediaries and service providers closely together, and that these commercial links are themselves a source of potential conflicts.

The FCA expects firms with vertically integrated or closely connected arrangements to review their business models, governance, systems and conflict management frameworks.

A conflict alone doesn’t make a model unacceptable, but firms must manage it properly, keep it out of customer journeys and incentives, and evidence good outcomes, in line with PRIN, SYSC 10, SYSC 19.2F, PROD 4 and the Consumer Duty laws.

Firms should check their own processes work in practice and be ready to prove it, wherever they sit in the chain. That could mean scrutinising conflicts in placement and recommendations, customer communication, pay incentives, accountability across entities, product oversight and fair value, and genuine leadership monitoring.

Customers should also understand a firm’s role in building and selling a product, what commercial ties might shape its decisions, and whether an “independent” label holds up.

The FCA stressed that disclosure isn’t enough on its own, telling customers about a conflict doesn’t excuse firms from having solid governance and controls behind it.

Chris Knight, the FCA’s director of insurance, said consumers need confidence that the firm handling their insurance is genuinely acting in their interest.

That risk grows when one group spans underwriting, distribution, premium finance and related services, or when firms are tied through ownership or financing links, whether public or private.

Now the question is: When the FCA comes knocking, will these firms’ systems and controls speak for themselves?

ESG

NHS Turns Daily Walks Into Rewards

NHS England is preparing to launch a nationwide scheme that will reward people for incorporating more walking into their daily routines. 

The initiative, called Movement 26.2, will encourage participants to walk for around 20 to 30 minutes each day. Over the course of a month, this would add up to approximately 26.2 miles, the distance of a marathon. 

Participants will be able to record their activity online or through a smartphone or smartwatch. Those who complete walking targets could receive digital badges, shopping vouchers, discounts and other rewards. 

The scheme is expected to launch in early 2027, with the aim of attracting more than 100,000 participants. Discussions with retailers and other potential reward partners are ongoing, meaning the exact incentives and sign-up arrangements have not yet been confirmed. 

Movement 26.2 is being developed with former Olympic medallist and Great North Run founder Sir Brendan Foster, alongside Sir Keith Mills, who helped create the Air Miles and Nectar loyalty schemes. 

The programme forms part of a wider effort to encourage preventative healthcare and reduce the impact of physical inactivity. Nearly a quarter of adults in England completed less than 30 minutes of moderate-intensity exercise each week in the year to November 2025. 

Physical inactivity has also been estimated to cost the NHS around £1 billion annually, partly through its association with conditions including heart disease and type 2 diabetes. 

Rewarding healthier behaviour is already established within parts of the health and life insurance market. Some insurers allow customers to earn points, benefits or discounts by recording activities such as walking, exercising or attending the gym. 

Research published by Vitality found that members participating in an incentive programme linked to physical activity became 34% more active on average. 

The NHS initiative brings a similar approach to a wider public audience, using digital tracking and rewards to encourage people to make manageable and consistent changes to their activity levels. 

TECHNOLOGY

Insurance's AI Gap is Now a Regulatory Issue

Insurance has always been a cautious industry, built on assessing risk, pricing uncertainty and keeping control in high-stakes environments. But artificial intelligence, particularly the rise of agentic systems, is testing that caution in new ways, according to Bharat Mistry,

field chief technology officer at TrendAI.

He reports that insurers are rushing to embed AI across underwriting, claims, fraud detection and customer service, chasing speed, savings and an edge over rivals. But many are running systems whose inner workings they can’t properly see, measure or control. Sector data backs this up: almost a third of financial services firms, insurers included, admit they can’t reliably track what their AI agents actually do once live.

That’s worrying anywhere, but especially in an industry built on accountability and audit trails.

Agentic AI isn’t static software with fixed rules, it makes decisions and acts with real autonomy, which traditional audit methods struggle to track. Logs are often patchy or disconnected from real outcomes, so problems can spread before they’re spotted, adds Mistry.

As reported by Insurance Post, insurers aren’t fully choosing this pace either: over two-thirds say they’ve felt pressured to approve AI deployments despite security concerns, driven by boards, competitors and vendors all pushing forward. The result is a widening gap between adoption and governance.

Insurers recognise the risks, data exposure, a bigger attack surface, misuse of trusted systems, but that awareness isn’t translating into control, with oversight frameworks often still being built after the systems are already live.

Mistry warns that agentic AI leaves insurers exposed without clear auditability, especially given prompt injection risks and unclear accountability when AI decisions cause harm. He argues visibility, auditability and clear human control must come first, and insurers need governance that matches their pace of AI innovation before that gap becomes unbridgeable.

REG UPDATES

Discover the Refreshed REG Website

We’re pleased to introduce a refreshed REG Technologies website, designed to make it easier than ever to explore our solutions, access valuable resources and stay up to date with the latest industry insights.

While this isn’t a complete rebrand, the refresh delivers a cleaner, more intuitive experience, with improved navigation and a modern design that helps visitors quickly find the information they need.

Alongside the enhanced user experience, we’ve expanded our content hub with a growing collection of guides, thought leadership, news and regulatory insights covering the topics that matter most to insurers, MGAs and the wider financial services market.

You’ll also find updated product information, making it easier to understand how REG supports organisations across the entire counterparty lifecycle—from onboarding and due diligence to ongoing monitoring, governance and regulatory oversight.

The refreshed website reflects our continued commitment to supporting customers beyond our technology. By sharing practical insights, expert commentary and educational resources, we aim to help organisations navigate an increasingly complex regulatory environment with confidence.

As REG continues to evolve, so will our website. We’ll be regularly adding new content, customer stories and industry updates, making it a go-to destination for the latest thinking in compliance, governance and counterparty risk management.

Take a look around, explore what’s new and discover how REG is helping organisations build stronger, more resilient compliance frameworks.

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